Press Release – Wednesday, 28 February 2018
LocalTapiola Group’s financial performane 2017: Our customer base grew and customer satisfaction increased
LocalTapiola’s business revolves around lifelong security, which means that our customers are provided with comprehensive, proactive service in the areas of health, security and finance. Key events in 2017 include:
Health – More healthy years of life
- Towards the end of the year, we opened the first virtual hospital in Finland. The virtual hospital is an advanced service of TerveysHelppi. The hospital’s cutting-edge doctors can solve remotely up to 70 per cent of patient queries that need attention by a physician. At the virtual hospital, patients receive insurance and claims services as well as the health services provided by our partners easily and in one place.
- In order to provide even better service to our customers across Finland, we signed a strategic partnership with Mehiläinen. We renew Finnish healthcare by developing innovative insurance and health services.
- We launched a new kind of insurance, which ensures a quick diagnosis and the examinations needed for all Finns, regardless of their age or health situation – with no deductible.
