Are you interested in knowing how the digital service frontline looks like in 2020? Juha Leppälä form LocalTapiola explains at the Board Symposium 2019 how customers act in case of the accident, how they behave when they are worried or are unsure what happens next.
Eurapco Board Symposium 2019: e-Talk Juha Leppälä
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450 views - 17 October 2019
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